Contact
Our friendly team would love to hear from you!
If you have a question about your order, tracking, or need general assistance, please reach out to our dedicated support team. We aim to be a friendly and helpful partner in solving any issue that may arise.
You can contact us anytime you need us, and we will always prioritize getting back to you as quickly as possible.
1. Get In Touch
We commit to a quick response! We typically respond to most emails within one (1) business day. If you don't receive a response from us, please check your spam folder!
- Email: support@aucofanatic.com
- Phone: +1 (660) 515-0010
- Support Hours: Mon – Sat: 9:00 AM – 6:00 PM EST (Sunday: Closed).
2. Our Locations
- US Office & Returns: 2201 Menaul Blvd NE Ste A, Albuquerque NM 87107, United States.
- Headquarters: CM2-30 Ecogarden Urban Area, Le Duc Anh Street, Hue 530000, Vietnam.
3. General Processing & Tracking Information
Before contacting us, you might find your answer here regarding timelines:
- Processing Time: Please note that because our products are custom and printed on demand (POD), the general processing and production time is 1–3 business days before your order ships.
- Tracking: If you have received a tracking number, please allow 2–5 business days for the tracking information to update once your order has been dispatched from the facility.
AucoFanatic is a brand operated by Happy Creative Co., Ltd.
